SHIPPING OPTIONS for lower 48 U.S. continental states only (orders placed by 2 p.m. ET Monday-Friday)
Free Delivery over $99 7-12 business days FREE
Standard Delivery under $99 7-12 business days $11.95
EbLens is not responsible for lost, stolen or damaged packages.
Please Note: Your order is extremely important to us. Some orders may be delayed due to the Coronavirus Pandemic. We appreciate your patience, as we are doing everything we can to process your order as quickly and as safely as possible, while following all CDC guidelines and recommendations. Once your order is placed, you will receive a Confirmation email confirming your order. All orders will be processed Mon-Fri. Once your order has been processed, you will receive a shipping confirmation email with tracking information. Thank you again in advance for your patience during these challenging times.
*Select items not eligible for Free Shipping including, but not limited to, Launch Shoes, Launch Hats, EbLens Exclusive Items, Quick Strikes and Shock Drops.
Standard delivery is available via UPS/USPS.
We currently do not ship to U.S. territories or internationally.
Order & Shipping Confirmation
After placing an order, two emails will be sent if a valid email address is provided. The first email confirms your order was placed and will provide an order confirmation number. Once the order has shipped, a second email confirming shipment will be sent. If you do not receive either email, please check your SPAM folder before contacting customer service.
Limit one EbLens Exclusive Item, Launch Hat, Launch Sneaker, Quickstrike, or Shock Drop per customer/household. Any orders with multiple pairs will automatically be cancelled. Multiple orders placed by a single customer/household will be automatically cancelled. We do not guarantee inventory for any cancelled orders.
No returns or exchanges on the following: EbLens Exclusive Items, Launch Hats, Launch Sneakers, Quickstrikes, Shock Drops, Hats, Clothing with Tags Unattached.
Incorrect or insufficient addresses: EbLens is not responsible for incorrect or insufficient addresses. Shipping charges for items returned to EbLens will not be refunded.
No Purchase for Resale
The website is intended solely for EbLens to sell products direct to end consumers, and therefore purchase of products for resale is strictly prohibited. Purchase for resale means the purchase of EbLens products by someone who resells, or intends to resell, the product to others (consumers, businesses or any third party). If EbLens believes you are involved in purchase for resale, EbLens reserves the right to take any action against you, including, without limitation, to restrict sales to you, cancel your orders, and/or suspend or close your account.
Got more shipping related questions? Please visit our FAQ page.